FAQ

Bertacoin offers a variety of payment methods including credit and debit cards, e-Wallets, bank wire transfers and local payment solutions.

Remember, we do not accept cash deposits.

If there are any limits, they will be set by the payment providers individually. The minimum and maximum limits for each method can be found in Bartecoin.

You can find full details on your transactions in Bertacoin by following the steps below:

1. Go to ‘My Transfers’
2. Find the relevant transaction
3. Click on the transaction ID number

Clients can deposit in various currencies depending on the payment solution. All acceptable currencies are outlined on our Deposits and Withdrawals page.

Transactions in USD, EUR, GBP and NGN are processed without conversion.

We reimburse 100% of any charges on all deposits.

All information regarding our reimbursement policy can be found here.

We offer a variety of local payment solutions for different regions, you can find a full list of these options in Bartecoin.