| Currency | EUR, USD, GBP |
| Fees / Commission | No Commission |
| Processing Time | Instant |
| Minimum Deposit | 5 EUR/USD/GBP |
How to make a deposit to your Bertacoin account
- Click on ‘My Money’, found on the left hand side of the menu in Bartecoin. On the dropdown menu, click on ‘Deposit Funds’.
- Choose the type of card deposit solution that matches the type of card with which you will make the card deposit.
- Then, click on ‘Account’ from the dropdown menu and choose what trading account you’d like to fund. Make sure you choose which currency you want to trade in and type in your deposit amount.
- Fill out all the remaining fields (if applicable) on the form and press ‘Confirm’ to proceed.
- Take a moment to review all the information you’ve inputted before clicking ‘Submit’. From there, you’ll be directed/led to a payment processing page where you input your card details.
- Click on MyAlpari History if you want to view your deposit status.
Important Information
It’s important to bear the following in mind when you want to make a deposit:
- Bertacoin does not accept payment from third parties.
- When you’re making your deposit, you will need to provide a copy of the front and back of your payment card – in full colour. For security purposes, we recommend you cover the entire credit card number except the last four digits, as well as the three digit CVV code on the back. Everything else must be clearly visible and the card must be signed.
- Bertacoin only accepts card transactions in the following currencies: USD, EUR and GBP. Any card transaction sent in any other currency will be converted to one of these three denominations which the card processor may charge a conversion fee for.
- The card processor will charge the receiving party a fee for each transaction, which is incurred by Bertacoin clients. (Check the conversion rates table here). The net amount will be deposited in to your trading account, which was funded through the card processor.
- Successful deposits are sent to the trading account quickly. However, if the card processor or Bertacoin has trouble verifying your information, there may be delays.
- If you want to withdraw your deposit, the funds must be withdrawn to the same card used for the deposit.
- You may have to provide us with an authorisation code for your deposit.
- You may also be required to provide us with your card statement, or a screenshot of your bank statement, showing the transaction to Bertacoin .
- It’s important to add that any request from us will come from an official Bertacoin email address. We will never request any confidential information (CVV or 3D secure code, for example). If you receive any suspicious looking emails asking you for sensitive information, please report them to us at: [email protected].
- Bertacoin does not store client card data. All card data is collected and securely kept within the Payment Card Industry Data Security Standard (PCI DSS) Level 1-licensed Payment Services Provider.
- As recommended by the PCI Security Standards Council, customer card details are protected using a Transport Layer encryption — TLS 1.2 – as well as an application layer with algorithm AES and 256-bit key length.
| Currency | EUR, USD, GBP |
| Fees / Commission | 2 GBP/ 3 USD/ 2 EUR |
| Processing Time | 24 hours |
If you would like to withdraw funds from your trading account back to your card, you must complete a request in Bartecoin.
How to withdraw funds from your Bertacoin account
- Click on ‘Withdraw funds’ from the side menu in MyAlpari (under ‘My Money’). Select ‘Debit/Credit Card’, and then choose which trading account you wish to make the withdrawal from.
- Next, select the currency that you would like to make the withdrawal in as well as the card number, expiration date, cardholder name and issuing bank. Make sure you read the withdrawal conditions before filling out the rest of the form and clicking ‘Confirm’.
- Check out your withdrawal status on MyAlpari History
Important Information
Keep the below in mind before withdrawing funds:
- Payments to third parties are not accepted by Bertacoin . We require the name of the card holder to match with the name registered on the trading account.
- When you withdraw, the same credit card that you originally made the deposit with should be used. The withdrawn amount should not exceed the total deposited amount using the same credit card. There is a fee for processing fund withdrawals – this will be taken from the withdrawn amount. Any additional profits acquired thereafter can be withdrawn by any other available method of your choosing.
- Any withdrawals made should have sufficient free margin in the account to cover it. If you do not, you may choose to close some open positions in your account before requesting a withdrawal.
- Bertacoin processes withdrawals within 1 business day of the request. Funds will be transferred back to the card within one business week of being processed by Bertacoin . Delays occur if we are unable to verify your information.
- Credit Card Processor Limits (per transaction): Minimum: to cover the fees. Maximum: $/€/£ 15,000.
- On rare occasions, the card processor may be unable to process your withdrawal request. In this event, our Back Office team will contact you to discuss alternative available methods.
- Bertacoin does not keep client card data. All card data is collected and safely kept only within the PCI DSS Level 1 licensed Payment Services Provider.
- As recommended by the PCI Security Standards Council, customer card details are protected using a Transport Layer encryption — TLS 1.2 – as well as an application layer with algorithm AES and 256-bit key length.
